The
Affiliates offers four programs to assist credit unions in
issuing credit cards, depending on the level of control the
credit union wants to maintain:
- Full
Service: This program allows outsourcing of many
aspects of the credit card program such as payment processing,
chargebacks, cardholder customer service, etc. The Affiliates
provides the credit union with daily support and customer
service.
- Self-Administered:
This program allows the credit union to maintain more control,
because the credit union can perform its own customer service,
payment processing and chargeback processing. Each of these
items could also be outsourced to the credit card processor,
Fidelity National Information Services, Inc.
- Pass-Through:
This program allows the credit union to view its credit
card data on its Host data processing system, giving the
credit union flexibility in generating reports, processing
statements, running promotions, processing chargebacks and
payments, and providing customer service.
- EZ
Launch:
This program provides a way for credit unions to provide
credit cards to members without worrying about back-office
work, without carrying credit card loans on their books,
and without any other risk or exposure.
The
Affiliates has partnered with Fidelity National Information Services, Inc. to provide
support for credit card issuing credit unions in Georgia.
Depending on which credit card program is chosen, we assist
credit unions in some or all of the following areas:
- Completing
pricing models
- Implementation
of products (both VISA© and MasterCard©)
- Strategic
planning for growth
- Accounting,
reports and marketing training in the Atlanta area (for
a nominal fee)
- Daily
support of all programs, as well as researching and troubleshooting
account questions and/ or problems
- Work
with credit unions on all aspects of promotions (paperwork,
follow-up, etc.)
- Assist
with parameter changes and submit forms to Fidelity National Information Services, Inc. on the
credit union's behalf
- Fidelity National Information Services, Inc. handles all statement printing, chargebacks
and disputes for full-service programs (optional on self-administered
and pass-through programs)
- Fidelity National Information Services, Inc. provides an 800 # for members to call for
customer service inquiries for full-service programs (optional
on self-administered programs)
- Enhancements
are available (LetterChecks, ScoreCard, travel accident
insurance, credit life and disability insurance, etc.)
- Fidelity National Information Services, Inc. supports Classic, Gold, Platinum, Secured,
Merchant and Home Equity programs through both VISA and
MasterCard
- Credit
card marketing. Growth
By Design offers a wide range of marketing materials
to help you promote your credit card program. Please click
here
to read more or here
to order online.
Advantages
to having a credit card program:
- Great
way to increase loans and generate income (interest income,
fee income and interchange income)
- Inexpensive
to operate
- Attract
and retain members
For
More Information:
It is
the goal of the Affiliates to assist credit unions in Georgia
in maximizing the potential of their credit card programs.
Please contact us if you are interested in learning more about
how your credit union can start a credit card program.
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